General Terms and Conditions of Sale (G.T.C.S.)
Confidentiality and Security
Frenchyland
Creative and manager: Isabelle Caussé
Siret n° 513 299 628 000 34
26 bd du Château 92200 NEUILLY SUR SEINE - FRANCE
Contact: isabelle@frenchyland.com
Host: EASY-HEBERGEMENT, WHD-RS SARL
26 rue du Four Banal 57100 THIONVILLE - FRANCE
The present G.T.C.S. should be read by the Customer before making an order.
Use
of this website by the Customer, i.e. filling in the order form and
confirming the order, signifies full and unconditional agreement with
the present G.T.C.S. which shall be the only terms and conditions
applicable to the following contract.
Frenchyland reserves the right to modify the present G.T.C.S. in part or in full at anytime.
Characteristics of the service on offer:
The packs on offer to the Customer are those listed on this website.
Each pack is accompanied by a description written by Isabelle Caussé.
Order placement and confirmation:
To order on the website the Customer undertakes to fill out the order form fully, Carefully and accurately:
-
specify desired pack - specify invoicing address - specify delivery
address - the way he wants to receive the pack (e-mail or mail).
-
specify desired mode of payment (credit card) - specify order
validation after verification - payment as provided by the terms and
conditions - Frenchyland will confirm the order and the payment: on the
Website, once payment has been made, and by e-mail to the e-mail
address indicated by the Customer.
Frenchyland reserves the right to refuse an order if the Customer fails to fulfill any one of these obligations.
Frenchyland
may refuse any order that appears abnormal or incomplete. No order is
final until it has been confirmed by Frenchyland.
Frenchyland will
confirm its acceptance or non-acceptance of an order within two
business days starting when the order was entered at the website.
Means of payment:
Packs
may be purchased at the website with Visa, Mastercard, or American
Express cards via a secure payment system run by the banking
institution used by Frenchyland. The credit card payment is validated
immediately. To be registered, the order must be paid in full.
The
credit card payment information is processed by PAYPAL, a world leader
reputed for reliability in this business area. When you make a payment
the transaction which takes place between you and PAYPAL is encrypted
(SSL). The logos appear on the toolbar of your browser. Your credit
card number is not stored at the Frenchyland website (no credit card
numbers are transmitted there).
Records:
Purchase
orders and invoices are kept on computer, under reasonable security
conditions, for Frenchyland by its host EASY-HEBERGEMENT.
The right to cancel a contract:
The Customer’s right to cancel a contract within seven days does apply to Frenchyland packs.
Prices:
The prices listed on the purchase order are in euros, inclusive of tax.
Pack delivery:
We send packs by mail or e-mail.
The Customer is responsible for the information relative to the recipient’s name, address, and e-mail.
This information should be precise, accurate and complete.
If
a delivery address is not sufficiently complete or precise, Frenchyland
reserves the right to call the recipient to obtain the details needed
to make delivery which means that the telephone number has to be
correct and the recipient has to be there to answer the phone.
Intellectual property / copyright information:
All
of the elements used on the website (photographs, illustrations,
pictograms, descriptions, logos…) are and remain the exclusive
intellectual property of Frenchyland.
None of the elements used
for the website may be reproduced, broadcast, exploited, circulated or
used in any way whatsoever, either in part or in full, without express
prior authorization from Frenchyland, which holds all of the copyrights.
Protection of personal information:
When
a Customer makes an order on the website, this signifies that he agrees
to allow Frenchyland to use his personal information.
This information is required to process orders properly.
All of this information is processed with care and treated in strictest confidence.
The file containing this information is declared to the Commission Nationale de l’Informatique et des Libertés.
Under the French data protection law of january 6, 1978, you are entitled to access and modify information concerning yourself.
To exercise this right and obtain this information, the Customer can contact Frenchyland at
isabelle@frenchyland.com
We reply to this type of request within one month.
Independance of clauses:
If
one of the present terms and conditions is found inapplicable or is
invalidated for any reason, this fact will not affect the application
or validity of the other provisions contained in the general terms and
conditions. A term or condition that has been invalidated or found
inapplicable will be replaced by a clause that is as close as possible
to it.
Force majeure:
Neither Frenchyland nor the
Customer may be held liable for any failure or delay in the performance
of any of the contractual obligations set forth in the present G.T.C.S.
if said failure or delay is due to a case of force majeure.
Here,
force majeure is taken to mean any external, unforeseeable and
irresistible event as defined by Article 1148 of the French Civil Code.
The following are expressly considered to be cases of force
majeure or cas fortuit, in addition to those generally held to be such
under French jurisprudence and by the French courts:
Full-scale or
partial strikes, lockouts, riots, civil unrest, insurrection, war,
epidemics, the interruption of transport, severe or unusual weather
conditions, earthquakes, fires, storms, flooding, water damage,
governmental or legal restrictions, legislative or regulatory changes
in the business environment computer failures, the interruption of
telecommunications including the operation of telecom networks, any
change in the basic mathematical principles governing the theory of
cryptographic algorithms, used for public key infrastructure and any
other case beyond the control of the parties preventing normal
performance of the contract.
Governing law:
The
present terms and conditions are exclusively governed by french law.
Any dispute or litigation relative thereto shall fall under the
jurisdiction of the Court located in Nanterre.
Links to Third Party Web sites:
Our
web site contains links to web sites operated by parties other than
Frenchyland. Those links are provided to you for your reference and
convenience only. Frenchyland does not own or control the content of
those web sites and is not responsible for their content or your use of
them. Frenchyland does not endorse the content of any of those web
sites Inclusion of links to those web sites on our web sites does not
imply that any endorsement of the content of those web sites or any
control over those web sites or their operators by Frenchyland.